Email Etiquette and Safety
Like any form of online communication, it's important to practice good etiquette and safety when using email. Etiquette is a set of rules and guidelines that people use to communicate more effectively. You should also know how to protect yourself from certain risks, like malware or phishing.
In this lesson, we'll discuss writing more effective emails using good email etiquette, both for personal use and in the workplace. We'll also talk about different strategies for using email safely.
Here are some basic rules you can follow to write better emails, no matter who you're emailing. In some cases, it's OK to break these rules. Use these rules as a starting point, then tailor each email you send based on the situation.
Click the arrows in the slideshow below to learn more about basic email etiquette.