Common Workplace Communication
Workplace communication skills, and avoiding workplace communication issues, are paramount in today's competitive business world.
By the end of this lesson, you should be able to:
- Recognize examples of positive workplace communication
- Recognize strategies for accepting instruction from supervisor
- Recognize strategies for explaining a problem to supervisor
- Recognize strategies for asking for help from supervisor or coworker
- Recognize strategies for receiving and giving constructive criticism
What is communication?
Take a moment to think about the different ways we communicate with one another. We communicate using our words, bodies, and facial expressions. Communication plays an especially important role in the workplace.
Positive communication is important in the workplace because:
- It fosters strong business relationships and customer service, thereby increasing business
- It creates a professional, mutually respectful atmosphere between employees and superiors
- It increases confidence and morale
- Have you ever worked in an environment where there was open, positive workplace communication? What people/policies/factors influenced positive communication? Did such communication have a positive effect on your productivity or attitude? Why or why not?
- Have you ever worked in an environment where there was poor workplace communication? What people/policies/factors influenced poor communication? Did such communication have a negative effect on your productivity or attitude? Why or why not?