If you have forgotten your Microsoft account login or Microsoft account password, learn how to recover them here.
There may be times when you go to sign in to your Microsoft account, Skype, OneDrive, or other Microsoft service and can't seem to remember the password you used when creating your account. Luckily, Microsoft makes it easy to recover your account information.
However, you will need to know either the email address or phone number you used when signing up for the account.
If you’ve tried these methods and still can’t get in to your account, we’ve found this page to be the most helpful in getting Microsoft issues resolved.