Email Etiquette and Safety

Understand email etiquette in the workplace and email safety so your emails are as protected and professional as possible.

Email safety

Email is not totally secure, so you should avoid sending sensitive information like credit card numbers, passwords, and your Social Security Number. In addition, you may receive emails from scammers and cybercriminals. The first step in dealing with email safety concerns is understanding them so you know what to look for.

Spam emails


Spam is another term for junk email or unwanted email advertisements. It's best to ignore or delete these messages. Luckily, most email services offer some protection, including spam filtering.


Certain emails pretend to be from a bank or trusted source in order to steal your personal information. It's easy for someone to create an email that looks like it's from a specific business. Be especially cautious of any emails requesting an urgent response.


Some email attachments can contain viruses and other malware. It's generally safest not to open any attachment you weren't expecting. If a friend sends you an attachment, you may want to ask if he or she meant to send it before downloading.

Learn more about important online safety issues in our Internet Safety tutorial.