Printer Problems and a "Frozen Computer"

If you're experiencing printer problems in Windows 98 use this lesson for help. The lesson also covers Windows 98 frozen computer issues.

Dealing with a "frozen computer"

Let's say you're working in an application and suddenly your machine doesn't respond to a click of the mouse. What's the problem? Your computer is "frozen".

It may even freeze as you're starting Windows 98 and may not complete the start process.

If your computer freezes, try waiting it out. Sometimes it may just take the computer a while to work through an operation.


  • Try pressing the Esc key on your keyboard.


  • You may have to restart your computer by holding down the Ctrl, Alt, and Delete keys on your keyboard. A dialog box appears with the warning: Pressing CTRL+ALT+DEL again will restart your computer. You will lose unsaved information in all programs that are running. (This is why it's so important to constantly save information you're working on.)

Important pointIf you feel you have no choice but to restart the system, hold down the Ctrl, Alt, and Delete keys. Windows 98 will go through the restart process, and you should regain control of your computer.