Using the Help and Support Center

Learn how to use the Windows XP help feature and Windows XP support in this free lesson.


If you are having trouble with Windows XP that you can't resolve on your own, there is support available to you in the Help and Support Center. To access Support, click the Support button.

Support button

You can get support in a variety of ways:

  • Ask a friend to help. If you have an Internet connection, you can invite someone you trust to chat with you, view your desktop, and work on your computer.
  • Get help from Microsoft. Using an Internet connection, you can allow a Microsoft support professional to answer your questions via email, chat, view your screen, or work on your computer.
  • Go to a Windows website forum. Windows Newsgroups are online resources that allow to you to communicate with other Windows users about any problems you may be experiencing.