Getting Acquainted with the Computer Workstation

Get to know your computer workstation and organize it for maximum productivity in this free workplace basics lesson.

Common office equipment

Aside from your computer, there are several types of office equipment used in an office environment.

  • Multi-line telephone
    A multi-line telephone is similar to your home phone, but it can manage several phone lines. Basic features include answering a call on another line, holding and transferring calls, and using the intercom and speakerphone.
  • Voicemail
    Voicemail is similar to your home answering machine or voicemail system. It allows you to record an outgoing message that will play to incoming callers when you are unable to answer your phone. When you are ready, you can retrieve messages, save them, forward them to another voicemail box, or erase them.
  • Printer
    A printer allows you to print hard copies. Some offices have sophisticated printers that can print double-sided copies, collate, staple, use color, and print photo-quality images.
  • Fax machine
    A fax machine is a device that allows you to send and receive pictures and text over a telephone line. While email has replaced fax machines to a certain extent, it is still commonly used and is especially helpful when someone must send a signed document quickly.
  • Mail postage machine
    This machine will weigh and affix the proper postage to letters and other packages.

Before you operate any office equipment:

  • Ask for a demonstration.
  • Try it.
  • Consult the operation manual.
  • Seek the help of a technician if you have technical problem.